Using variables without any context

Solution: There is no solution to this. You cannot have even a single variable that is used without any context.

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Using unclear template name

Solution: Use a template name that gives clarity on the use of template. In this case, order_confirmtation_003 is a better name than Template_003

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Using content that does not clarify the use of template

Solution: Use a content that clarifies the use of the template to the reviewer. In this case, this will be a better content:

Hi {{1}}, Sorry we were out of the office on Sunday and were unable to respond in time. Would you like to continue this conversation?

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Using texts as variables within double brackets

Solution: Always use numbers as variables within double brackets. In this case it should be:

Hi {{1}}. Your services for {{2}} has been activated on {{3}. If you need an help with using the services, please select YES.

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Not using double brackets to enclose ALL variables

Solution: Ensure that ALL variables are enclosed with double brackets.

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Empty lines in the template content

Solution: If you want to have paragraph breaks or empty lines, denote those empty lines with multiple dashes (----). In this case, it should be:

Thank you for creating a {{2}} for {{3}} on Zoko. Here is the location of our office.
----
To complete the sign-up process, click on Complete & Pay.
----

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Spelling mistakes or use of slang

Solution: Always double check the content to ensure that there are no spelling mistakes or use of slang.

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Incorrect numbering of variables

Solution: Ensure that the variables are numbered correctly in an increasing order. Use the TAB key at any point in your sentence to insert a variable in the correct format and order. 

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Not submitting a sample media for templates with media attachments

Solution: Submit a sample of the media that you intend to use with this template so that it gives more clarity to the reviewer on the use of media in this template.

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Using URL shorteners in the content

Solution: Avoid using URL shorteners and give full links. If you are using URL shorteners for aesthetic reasons, use CTA buttons and embed the URL in the button itself.

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Using mixed or hybrid languages

Solution: Avoid using mixture or hybrid (in this case, rentar) of 2 languages.

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Crossing the character limit of one or more components

Solution: In this case, the footer (Just show this QR code...) crosses the character limit of 60 characters. Ensure that your body, header and footer are all within the character limits mentioned above.

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Other language version not matching the English version

Solution: In this case, it is clearly visible that the template in Spanish does not match the template in English. Ensure that the templates in both the languages exactly match.

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Using emojis in quick replies Buttons

Solution: To avoid rejection, try not to use emojis, variables, newlines, or formatting characters.

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